Defacto | Drive Digital Transformation with Microsoft Solutions

What is Simple CRM?

Simple CRM isn’t just another CRM — it’s the smarter, simpler way to get started on Microsoft’s business applications ecosystem.

Developed by defacto infotech, a certified Microsoft Partner, Simple CRM helps organizations of all sizes manage leads, opportunities, and customer interactions effortlessly — while giving teams a connected experience across Microsoft 365, Teams, and Outlook.

Since launch, it has become a trusted foundation for businesses that value ease, transparency, and control — backed by enterprise-grade Microsoft technology.

What Makes Simple CRM Different

Pre-Vetted Microsoft Experts

Developers and consultants certified in Dynamics 365, Power Platform, Azure, and .NET.

Full Selection Control

Interview, review resumes, and choose your team for the perfect fit.

Rapid Onboarding & Integration

Minimize ramp-up time with ready-to-go teams.

Agile, Outcome-Focused Delivery

Microsoft-aligned methodologies ensure results on time and on budget.

Ongoing Enablement & Support

Documentation, training, and strategic guidance for continuous improvement.

Exclusive Microsoft Partner Advantages

Leverage resources, tools, and insights only available through a certified Microsoft partner.

Expand Your CRM Experience

Extend the power of Simple CRM with pre-built connectors and Microsoft-certified add-ons. Seamlessly connect with over 1,200 applications using Power Automate, or enhance functionality with purpose-built extensions for:

Project Management

Track tasks, milestones, and deliverables in one unified view.

Field Service

Schedule, dispatch, and manage field operations effortlessly.

Business Central Integration

Unify finance and operations with end-to-end business visibility.

Secure. Compliant. Microsoft Certified.

Simple CRM is powered by Microsoft Power Platform and Dataverse — delivering flexibility, resilience, and intelligence across every business function. With built-in integration to Power BI, Teams, and Copilot, your CRM grows alongside your business. It inherits Microsoft’s global cloud security, ensuring compliance, privacy, and reliability. Your data remains encrypted, governed, and within your control — always.